About InteractNow!

InteractNow! Live Chat Ecommerce solutions are provided by Fididel, an ecommerce company based in California. Fididel's mission is a simple one: to develop and promote ecommerce solutions for companies conducting business online. Fididel was founded on the premise that e-commerce should be about bringing buyers and sellers into what we call a synchronous state of information, pricing and relationship alignment.

Hal Wendel

Founder and CEO of Fididel, Hal has been building solutions that enable businesses to deliver improved customer service throughout his career. He has managed global sales and marketing organizations as well as held senior positions in customer service-oriented companies utilizing call center technology and real-time web collaboration like Hewlett-Packard and Nortel. Hal received an economics degree from the University of Washington and a Sloan Fellowship and Msc. in Business from the London Business School.

Robert Neivert

Robert brings over 15 years of leadership experience at prominent software and technology companies to Fididel. As Sr. Director of Products and Marketing at Blazent, and later the VP of Products and Marketing at Equilar, Robert drove product and marketing strategies resulting in double-digit growth rates and multiple productivity awards. Robert has also held various management positions at Datasweep, Agile Software, Ventro, and Solectron. Robert received an MBA focussed on High Tech Marketing from Santa Clara University; an MS in Management Science from Stanford University, and his BA in Mathematics-Economics from Wesleyan University.

Quest Venture Partners

Fididel's board includes representatives from Quest Venture Partners, an investment company that provides capital to early-stage start-up companies. QVP seeks out businesses with great ideas and great people behind them. It provides funds ranging from $100k to $1.5mm.

Raphael Carty

Raphael Carty is an advisor to the company on business development and marketing activities. An experienced technology leader with more than 20 years of management experience in marketing, product management, general management and business development, Raphael has held executive positions with HP, CertCo and, DealerTrack.